FREQUENTLY ASKED QUESTIONS
We've answered some of our most common questions below. If you can't find what you're looking for, we'd love to hear from you.
πΊ π πΊ
-
The minimum order is 12 cookies, with a maximum of 3 cookie designs per dozen.
-
As soon as you have a date in mind, we recommend getting in touch to secure your order.
We typically book out around 3 weeks in advance, with dates filling even earlier during busy seasons such as Christmas, Easter, Mother's Day and other major holidays.
-
As every order is uniquely designed, pricing varies depending on the style, details and level of customisation required. No two cookie sets are exactly the same!
As a guide, our custom cookies start from $69 per dozen for a simple design. More intricate designs may include additional details such as multiple colours, hand-piped elements, edible images, metallic accents or specialty finishes.
Character cookies start from $8 each.
Once we know your ideas, theme and requirements, we can create a personalised quote for your order.
We love bringing your vision to life and creating cookies that make your celebration or gift truly memorable. πΊ
-
Payment in full is required at the time of booking to secure your order and reserve your event date.
Your order will be confirmed once payment has been received. Any unpaid invoices will remain open for 7 days, after which the booking will be automatically released.
-
Yes! We offer Australia-wide shipping, as well as local pickup options.
Every order is packed with love, care and plenty of protective packaging to help ensure your cookies arrive safely and beautifully presented.
Please note that once your order has been lodged with a courier provider, we cannot accept responsibility for delays, loss or damage that may occur during transit.
Thank you for your understanding.
-
All cookies are individually heat-sealed in food-safe cello bags, making them ready to hand out to guests at your event.
If your cookies are intended for a dessert table, grazing platter or display, please let us know when ordering and we can package them accordingly.
-
Our most-loved flavour is our signature Belgium Spiceβand once you try it, you'll understand why!
We also offer:
Lemon
Chocolate
Vanilla
Please note that we offer one flavour per order.
-
Absolutely!
Throughout the year, we release seasonal gift packs that are always popular and often sell out quickly.
They make beautiful gifts for friends, family, neighbours, colleagues, teachers, graduations and special occasions.
Whether you need one special gift or a larger order of 200 packs, we are happy to help create something memorable.
We recommend ordering early once seasonal collections are released to avoid disappointment.
-
At this stage, we don't offer vegan or gluten-free cookies, but we are always exploring ways to expand our range.
Stay tuned!